When a member manually updates their direct deposit settings to connect their paycheck to Palolo, you'll receive an email asking you to verify these updates in your payroll system.
This isn't required, but is highly recommended. Your verification ensures that members can start using Perks and that their paycheck isn't delayed due to incorrectly-entered direct deposit settings. If you don't verify, verification will happen automatically once Palolo starts receiving the member's paycheck.
To verify a member's paycheck connection:
- Follow the link in the email to view the pending connection in Palolo HQ
- In HQ, click Review account. Here you'll see the information that the member was instructed to add in their direct deposit settings.
- Log in to your payroll system > find the employee > go to their direct deposit settings
- Verify that their direct deposit settings reflect the account number, routing number, and account type shown in Palolo
- In Palolo, check the box stating that you've confirmed the member's direct deposit settings, then click Verified in payroll system
You're all set! Within 1-2 pay cycles, your member's paychecks will start being routed to Palolo. The member can update their destination bank account (the account their paycheck will go to from Palolo) any time in Palolo.