On October 4th, 2023, Pay Access changed to My Pay in Palolo.
Why the change?
Along with our recent change from loans to advances, we made this update to make sure the names of our Perks accurately represent what Palolo is offering to you. We chose My Pay because it does a better job recognizing your hard-earned pay and what you're eligible to use before payday.
Plus, we think My Pay is a little more catchy. 😉
What if I've used Pay Access recently?
If you've recently used this Perk, the amount you transferred to your bank account will be deducted from your next paycheck, as usual. The only difference is that you’ll see this referred to as My Pay moving forward.
Has anything else changed?
Nope! The way you request and receive your earned pay hasn't changed.
Still have questions?
We're here to help! Contact us at firstname.lastname@example.org and we'll be happy to assist.